Director of People and Culture

Welcome from Howard Toplis, Chief Executive

Welcome to this overview of Tai Calon and the role of Director of People and Culture. It is designed to give you a clear sense of who we are and how we work. Hopefully you’ll share our view that this is a unique and exciting opportunity to have a positive impact on Tai Calon and the communities that we serve!

It’s important to highlight from the outset that our new Director of People and Culture will be joining a people-led organisation which is incredibly proud of its culture. You really can make a difference here, reporting into the Chief Executive and by being a key member of our Leadership Team.

We have focussed significantly on our culture in recent years. Our aim is to enable our colleagues to deliver customer service excellence through our CALON values of creativity, authenticity, learning, ownership and knowing they are ‘not on their own’. We have seen excellent improvements recently and we are proud to have been accredited as a Great Place to Work 2023/24. We see these improvements continuing under the guidance of our new Director.

Over the past four years years Tai Calon has enjoyed a period of sustained progress, going from strength to strength with some positive changes such as: achieving our 90% Customer Satisfaction; widening our support with our stakeholders and partners; creating financial capacity by a £105m refinancing which sets our ambitions of sustainable development on track; sector leading work on delivering net zero homes which will help tackle health inequalities; and fuel poverty and climate change.

Regardless of your most recent sector experience, we are looking for a Director who will share our passion about the life-changing impact of social housing, and a leader who will continue to develop a culture which inspires our workforce to go beyond affordable housing and help us create vibrant communities. Whether this is your first or next Director role, we want to attract a creative and engaging leader who enables a culture of trust, ambition and delivering continuous service improvement.

Here at Tai Calon we can promise you a great place to work where you will be supported and where your efforts will be valued.

We look forward to receiving your application.

Howard Toplis
Chief Executive